Yeah, We Do That Too

Comprehensive Management Services

Serving Cape Coral & Surrounding Areas

What Our Management Service Includes

Centralized Oversight For People, Processes, And Platforms

THAT 1 COMPANY (T1C) delivers end-to-end management that unifies strategy, execution, and accountability across your organization. We align goals, budgets, and timelines while coordinating teams, systems, and suppliers through a single point of contact so you always know who is responsible and what happens next.

Our capabilities span service desk and incident coordination, asset and lifecycle management, vendor and contract administration, budget tracking and cost optimization, change and release management, compliance and risk oversight, documentation and SOP development, and proactive monitoring with 24/7 alerting. If it supports your operations and growth, we manage it. Yeah, we do that too.

Assess, Stabilize, Optimize, And Grow

We begin with discovery: stakeholder interviews, environment and data inventory, process mapping, and KPI baselining. From there, we draft a 90-day stabilization plan and a clear service catalog outlining responsibilities, SLAs, communication paths, and escalation procedures.

Next, we stabilize operations with standardized workflows, change control, and thorough documentation. We then optimize by automating repetitive tasks, consolidating tools, and refining handoffs. Finally, we support growth through quarterly business reviews, roadmap planning, and continuous improvement cycles that keep performance trending upward.

Unified Dashboards, Measurable Outcomes

T1C employs an integrated toolset that can include ITSM and ticketing, asset management and CMDB, endpoint and systems monitoring, backup and continuity orchestration, and secure collaboration. We integrate with your existing stack—such as Microsoft 365, Google Workspace, Teams, Slack, and major ERP/CRM platforms—to reduce friction and preserve investments.

You receive role-based dashboards and reports that track uptime, mean time to resolve, request cycle times, backlog trends, cost avoidance, and SLA attainment. Executive summaries keep leadership aligned, while detailed operational reports drive daily action for managers and technicians.

We implement industry-aligned controls and practices to support audits and governance, including access management, encryption, logging, change tracking, and evidence retention. Policies, runbooks, and disaster recovery playbooks are maintained and tested so you can demonstrate compliance and resilience with confidence.

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Local Support And Rapid Response

On-Site Availability And Community Focus

Our management team provides priority on-site and remote coverage in Cape Coral, coordinating visits, vendor escorts, and hands-on triage when remote fixes are not enough. You get the responsiveness of a local partner with the scale and rigor of a mature managed service.

We align service windows to Cape Coral business hours and coordinate with nearby suppliers and field resources to accelerate replacements, installations, and maintenance. Familiarity with local providers helps us eliminate bottlenecks and keep your operations running smoothly in Cape Coral.

For urgent incidents, our escalation path includes same-day dispatch options within Cape Coral, frequent status checkpoints, and a dedicated coordinator to keep stakeholders in Cape Coral informed from first alert through resolution. Our goal is clear: faster recovery, less downtime, and predictable outcomes.

Locally Owned

Rooted in our community.

Licensed & Insured

Protected by certification and coverage.

Free Estimates

Estimates with no obligations.

Our Services

Remodel

Build

Manage

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Services